October 11 (Thursday) - 12 (Friday)
5472 Spellmire Dr, West Chester, OH 45246
In a typical company, Frontline Leaders directly manage up to 80% of the company’s employees. The single most important factor in employee engagement and satisfaction is the influence of the
In a typical company, Frontline Leaders directly manage up to 80% of the company’s employees. The single most important factor in employee engagement and satisfaction is the influence of the first line manager. With studies showing that 70% of employees aren’t engaged and inspired by their work (costing U.S. employers an estimated $550 billion dollars annually), investing in Frontline Leaders is now more important than ever. The Definity University Frontline Leader Certificate Course (FLCC) teaches Frontline Leaders nine fundamental leadership competencies focused on People, Process, and Performance.
This certificate course will give Frontline Leaders new skills and tools that they can begin using the day they return to work, with follow up resources and an online community of Frontline Leaders at our online learning platform (DUondemand.com).
Day 1: 7:30a – 4:30p
Day 2: 7:30a – 3:00p
Definity University cancellation policy for public courses:
Cancellations must be received at least one week prior to the course start date to receive a full refund. Substitutions are permitted up to one day prior to the course start date. Late cancellations or no-shows will be billed at the full rate, but a credit for the amount may be used for future Definity University public training events.